Apology and Announcement of Mail-Order Shop Reopening


Dear Customers,

 

As we feel the deepening of autumn, we rejoice in your continued well-being and thank you for your longstanding patronage.

 

We must sincerely apologize for the unexpected inconvenience caused by temporary difficulties in our manufacturing process. Due to a surge in overseas orders, our production line could not keep up with market demand, leading us to the tough decision of closing our official online shop and Amazon store for about half a year.

 

However, after a long wait and much effort, we are pleased to announce the completion of our new production line expansion, allowing us to resume sales at both stores. We are proud to offer high-quality products and to restart our operations.

 

We appreciate your patience and understanding during this time. To express our gratitude, we are planning special promotions (campaigns) for you. We are ready to deliver the highest quality products and services and look forward to serving you again.

 

We deeply apologize for the inconvenience caused to many of our customers and thank you for your support. If you have any questions or need assistance, please do not hesitate to contact our customer support center.

 

We eagerly anticipate the opportunity to serve you again.

 

Sincerely,

 

Oda Pharmaceuticals Office